Collections and items from Ashley Triggiano Fine Art Wedding Shoppe are semi-custom. All wording can be fully personalized with your wedding details and artwork colors can be changed according to each item’s customization options, as listed on the item page. I do not offer any customizations beyond custom colors and wording. The design layout will remain as close to the original as shown, with the Artist making all efforts to create a sense of balance and harmony within the design incorporating wording choices.

All designs and items created by Ashley Triggiano Fine Art are owned by Ashley Triggiano Fine Art. Artwork included in stationery designs that Ashley Triggiano Fine Art has created cannot be used for any other project by bride, groom, parents of the couple, or any third party other than Ashley Triggiano Fine Art, without express written consent from artist. Legal action will be pursued should copyright be infringed upon by any individual. 

To cancel your order, please reach out to our studio within 24 hours of purchase. After this time, there is a 25% cancellation fee. Cancellation is only available to those who have not received a proof, print or any other format of stationery. Due to the custom nature of stationery, Ashley Triggiano Fine Art cannot offer returns, refunds or exchanges in the event of cancellations or event changes. 

Ashley Triggiano Fine Art will in no event be responsible for errors approved by clients. If there is a typo, reprints can be done at a reduced rate. However, if you receive an incorrect print that does not match the proofs you approved, the artist will take full responsibility and provide complimentary reprints as quickly as logistically possible.

The Design Process does not begin until all information has been submitted to Ashley Triggiano Fine Art regarding wording, color choices, and envelope addresses should a client add printed guest addressing.

When you are ready to submit final approval on your proofs, I will email you a link to a Mailing Release Print Agreement. Once this Agreement has been signed and all balances have been paid, production will begin.

After the Agreement is signed and all remaining balances are paid, printing begins the next business day.

For most items, allow 3-5 full business days for printing and your order ships afterward. Letterpress and foil printing as well as wax seals and lined envelopes take 10-15 full business days to produce and ship following approval. 

Shipping can vary based on item type. On average, invitation suites take 2-5 business days for delivery. Signage and other day-of materials may take 3-5 business days.

Regardless, all stationery ships via FedEx Ground or UPS and you will receive an email with tracking information as soon as it ships. Expedited shipping is available upon request for an added fee. Orders to Hawaii and Alaska ship via regular USPS mail. (FedEx shipping available for an added fee.)

Once your order has been shipped, Ashley Triggiano Fine Art is not held responsible for damages, loss, delivery delays, or any other shipping issues under any circumstances. If your package is delayed, damaged, lost, or if you have any other concerns regarding the delivery of your package, please contact the shipping provider immediately and provide them your tracking information so they may assist you.

Your invitations will arrive unassembled. Full assembly is required. If you included envelope liners in your order, those will be adhered to your envelope for you.

When mailing invitations, keep in mind that Ashley Triggiano Fine Art cannot be held responsible for any mailed items that are damaged, arrive open on delivery, or marked “return to sender” by USPS, as they are an independent third party. Hand canceling is required for wax seals and bulky envelopes, i.e. suites with belly bands, lined envelopes and/or more than three detail cards. This prevents bulky invitations from being mangled/torn in the sorting machine. For assistance or guidance with mailing, please simply reach out to us. 

It is recommended you order at least 10% more invitations than you need. While I will provide reprints to clients at reduced rates, please note that the cost to print 25 invitations is much higher (per piece) than it is to print a large number of prints, for instance, 100 or 150.

Should you need to order additional prints at a later time, a minimum of 25 prints is required.